Charity Health

Style Acre rated outstanding by the Care Quality Commission

By John Charlton

The Care Quality Commission (CQC), the independent regulator for all adult health and social care services has rated the Oxfordshire learning disability charity Style Acre ‘Outstanding’, after a 3-day inspection in November.

Less than two percent of adult social care services nationally have achieved the ‘Outstanding’ rating and Style Acre is the first organisation providing services to people with a learning disability in Oxfordshire in 4 of the 5 areas inspected and is a huge achievement for Style Acre, and recognition of the hard work and dedication of its staff.

In the report, the inspectors comment: “Without exception people spoke positively about their experience of the service and the successes they had been supported to achieve. It was clear the culture within the service valued the uniqueness of all individuals. People had access to a wide range of activities which took account of their personal preferences and were tailored to their individual needs. Staff went to exceptional lengths to encourage people to identify an activity that would enhance their health and well-being. There were many examples of people’s lives being transformed through accessing activities. There was an extremely caring culture that ensured people’s privacy was protected and respected. Everyone spoke of the openness of the service and without exception, people felt valued and listened to.”

Style Acre provides dedicated teams which support 95 people with learning disabilities, enabling them to live with their peers in 36 homes around Oxfordshire.

Director of Operations, Ben Lanes says: “I am absolutely delighted that the supported living service has been rated as ‘Outstanding’ overall, and ‘Outstanding’ in four out of five areas by the Care Quality Commission. This is an amazing achievement. The inspection team had to extend the inspection to see all the great work that has been done. I could not be prouder.”